Brooks Hire Service has voluntarily undertaken the requirements to achieve an ISO 9001 Certification. This certification requires that we meet at least five mandatory requirements for a Quality Management System (QMS);

  • General Quality Management System

  • Production of a Quality Manual, Control Documents and Control Records
  • Management Responsibility Plan

  • Commitment to customer focus, defining responsibility, authority & communication.
  • Resource Management Plan

  • Competence, awareness and training for human resources and work environment.
  • Product Realisation

  • The provision to plan, create and supply a service.
  • Measurement, Analysis and Improvement

  • Assessment of customer satisfaction, internal auditing & taking corrective actions.
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